Delivery Areas

Delivery Areas

PatioSupplies Delivery Information: Convenient, Reliable, and Comprehensive

At PatioSupplies, we are dedicated to ensuring that your orders reach you promptly and efficiently. We have a robust fleet of customized delivery vehicles ready to serve your needs across Kent, Bromley, and Sevenoaks.

  • Orpington & nearby areas
  • Sevenoaks & nearby areas
  • Biggin Hill
  • Crawley
  • Croydon
  • East Grinstead
  • Epsom
  • Reigate
  • Tunbridge Wells

 

Delivery Options

Crane Delivery

For customers located in zones 1, 2, or 3, we provide delivery using a Heavy Goods Vehicle (HGV) equipped with a crane. Here are the key details you need to know:

  • Vehicle Specifications: Our fully loaded HGVs weigh 32 tonnes.
  • Driveway Restrictions: Due to the weight, we cannot drive onto your driveway. If you instruct our driver to do so, it is at your own risk, and we will not be liable for any damage.
  • Delivery Process: The lorry will park on the public highway and use the crane to place the materials onto your property. Our cranes have a reach of up to 6 meters from the vehicle's side.
  • Obstructions: Ensure there are no overhead cables or overhanging trees, as these can obstruct the delivery. If we cannot off-load due to such obstructions, the delivery will be aborted, and a returns fee will apply.

If you have any concerns about access, please contact our sales team for advice and potential solutions.

Tipped Delivery

For bulk loose material orders, we utilize an 8-wheeler HGV tipper. Here’s what to keep in mind:

  • Vehicle Specifications: These tippers also weigh 32 tonnes when fully loaded.
  • Driveway Restrictions: Similar to crane deliveries, we cannot drive onto your property. If you request this, it is at your own risk, and we will not be liable for any damages.
  • Delivery Area: The delivery area must be free of power cables or any other obstructions, as the vehicle needs to tip up to unload the materials.

For any questions about the suitable delivery area, please contact our transport team at 0808 175 1022 and select the transport option.

Additional Information

Service Areas: We proudly serve the local areas of Kent, Bromley, and Sevenoaks. If you are outside these areas, please contact us to discuss potential delivery options.

Contact Us: For any delivery-related inquiries or concerns, please reach out to our customer service team. We're here to help you ensure a smooth delivery process.

Safety and Liability: Safety is our priority. Please adhere to our guidelines regarding delivery locations and obstructions to avoid any issues. We cannot be held liable for any damages resulting from not following these instructions.

At PatioSupplies, we are committed to providing you with the best service possible. We look forward to delivering your patio supplies efficiently and safely.